If this is greyed out, make sure your headset is plugged in and “Enable 3D Audio” is enabled.ģ. In the Sound menu, select “Audio Output” on the left side and the “Adjust 3D Audio Profile” option under Headphones on the right side of the same screen. Return to the aforementioned Sound menu in Settings.Ģ. How to adjust 3D audio profile on PS5Īnother potential fix for the muffled, tinny and/or low-quality headset sound is by adjusting the 3D audio profile.ġ. If the to the right of the “Enable 3D Audio” option is white, it means that the feature is currently enabled. If it is greyed out, you need to make sure your headset is plugged in.Ħ. On the right side of the same screen, scroll down until you see the “Enable 3D Audio” option. In the Sound menu, select “Audio Output” on the left side.ĥ. In the main menu, head to “Settings,” which you can find on the top right corner of the screen.Ĥ. This will bring you to the Home Screen main menu.Ģ. Turn on your PlayStation 5 and then select a user profile. So, if you are experiencing headset issues, you can try disabling 3D audio.ġ. Games that do not support PS5’s 3D audio feature may end up sounding distorted. Not to mention that PS4 backwards compatible games also do not support the Tempest Engine. The PlayStation 5 comes with the Tempest Engine to deliver 3D audio. If none of the aforementioned suggestions fix the bad quality headset audio issues, then one of the more common fixes is by disabling 3D audio. To find out more about these two headsets, you can take a look at our compatibility guides for Sony and SteelSeries PS5 headsets. If you are interested, you can purchase either of the two on Amazon with the following links: If you are looking for a new headset, we recommend either the official PULSE 3D Wireless Headset or the SteelSeries Arctis 7P Wireless. Keep in mind that not all headsets are compatible with the PlayStation 5. What are the best compatible PS5 headsets? If your console is connected to the Internet, then it will automatically download the newest firmware if there is an update available.įurthermore, if you are using a wireless headset that connects to your PS5 via an USB transmitter, then we recommend using the USB port in the front as many players are reporting issues with the two back ports. You should also make sure that your PlayStation 5 is up-to-date as the latest firmware could fix your headset audio issues. If it is, you can usually find the new software file, as well as instructions to updating, on the official website of the manufacturer of your headset. If your headset is working normally on other devices, then the next step we recommend you take is to see if it can be updated via a firmware. To do so, we suggest testing it on another device, like a computer or a non-PS5 game system. If your headset is not sounding right when playing games on the PS5, you can follow this guide to find some potential fixes.īefore we being, we recommend taking a look at your headset to see if it is functioning normally. The mic volume control on the wire to the headphones overrides the mic volume control on the USB dongle so you have to make sure you mess around with that as well.When using your headset with the PlayStation 5 (or PlayStation 5 Digital Edition), you may notice that the sound is muffled, tinny and/or generally of lower quality than what you were expecting. Fiddling with the mic volume on the USB dongle alone is not enough. Now, I have considerably loud (and awesome) audio at a volume level as low as 35-40 on my PC. THAT was the culprit that was giving me low volume output. I discovered that the dial for the mic volume on the wire itself was set to about 50%. The Kraken TE has 2 mic volume controls: one on the USB dongle and one on the wire attached to the headphones themselves. I tinkered with everything from Synapse 3, maxing out all the EQ settings, to changing USB ports to fiddling with the mic settings.Īnd then, I accidentally figured it out. At first, I thought it was my ears going bad. For about a week, I could never understand why my Kraken TE headphones required that I boost my volume to 100 on my PC just so I can hear sounds at an acceptable level. If this is a repeat thread of an existing one, I apologize in advance.
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